SMS Terms

Last updated: November 9, 2026.

Program name

Porchlight Tenant & Applicant Notifications

Program description

Porchlight (a trade name of Osborn Investments LLC) sends informational text messages to people who have opted in. Messages may include updates about rental inquiries, applications, showings, maintenance, and account notifications for rental homes and apartments Porchlight manages in Belleville, Collinsville, and the Metro East area of Illinois. The rental properties themselves are owned by New Piasa Properties series LLCs. Porchlight manages them.

Who we are

Support contact: Porchlight, [email protected], phone (618) 418-4262. Service area: Belleville, Illinois.

Message frequency

Message frequency varies. You may receive messages when you inquire about a rental, schedule or change a showing, submit or update an application, report a maintenance issue, or when we need to share an account or lease-related notice.

Message and data rates

Message and data rates may apply. Your wireless carrier’s rates for text messages and data may apply to any messages you send or receive.

How to opt in

You can opt in by checking the SMS consent box (which is unchecked by default) on our contact form at https://rentporchlight.net/contact.html, or by providing written consent on a rental application or lease that includes SMS disclosures. Consent is not a condition of renting or of receiving any other service.

HELP and STOP instructions

Reply HELP for help. You will receive a reply with support information, including how to email [email protected] or call (618) 418-4262.

Reply STOP to opt out. After we receive STOP, you will get a one-time confirmation and we will stop sending you program texts. You can opt back in later by submitting the consent form again or by giving new written consent.

You may also email us or call to opt out.

Carrier liability

Carriers are not liable for delayed or undelivered messages.

Privacy

Our Privacy Policy explains how we handle personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Changes

We may update these SMS Terms from time to time. The current version will be posted at https://rentporchlight.net/terms.html.